Fixora

Verified Home Services Marketplace

Finding a reliable home service provider can be difficult when homeowners have to compare professionals, prices, reviews, and experience across different platforms. Fixora brings the entire process into one marketplace, connecting homeowners with verified residential service providers through a streamlined bidding and booking experience.

The platform was designed to make hiring home service professionals more transparent, flexible, and secure — from the first service request to final payment.

Connecting Homeowners With Verified Providers

Fixora gives homeowners a central place to discover residential service providers, explore their specialties, experience, ratings, reviews, and previous work.

Instead of choosing a provider without enough information, users can review detailed profiles and compare professionals before deciding who is right for their service request.

A Marketplace Built Around Bidding

Homeowners can create service requests with descriptions, images, required specialties, and a bid amount. Matching providers receive notifications and can submit their price offers.

Homeowners can then compare provider experience, portfolios, ratings, reviews, and quotations before accepting an offer.

The platform also supports emergency service requests, allowing providers with Emergency Standby enabled to receive urgent job notifications.

Secure Payments and Escrow

Fixora includes a structured payment flow designed to manage transactions between homeowners and service providers.

Homeowners pay a booking fee when creating a request and pay the remaining agreed amount after accepting a provider's quotation. The remaining funds stay in escrow until the service is completed and approved by the homeowner.

Once the completed work is approved, the payment is released to the provider.

Verification and Safety at the Core

Trust is a critical part of any platform where service providers enter customers' homes.

Fixora includes a provider verification process covering identity, background verification, payment KYC, professional information, and supporting documents. Providers remain inactive until verification is completed.

The platform also includes ongoing compliance checks for license and background verification, helping restrict providers who no longer meet the required requirements.

Managing Services From Start to Finish

Once a provider is selected, Fixora manages the booking journey from start to completion.

Providers can update their progress as they reach the customer's location, confirm the work, wait for payment, start the service, and upload completion images. Homeowners can review the completed work before approving the service.

Both sides can also access ongoing and completed bookings, while completed services can receive reviews.

Built for Service Businesses

Fixora isn't limited to individual service providers. Providers can create teams, add team members, and assign them to complete service requests on their behalf.

This makes the platform suitable for service businesses that operate with multiple workers while giving them a centralized place to manage their jobs and customer relationships.

A Complete Admin Experience

Behind the consumer and provider apps is a desktop administrator portal that provides visibility into the entire marketplace.

Admins can manage consumers and providers, review provider performance, monitor bookings and earnings, track platform commissions, and manage payment and escrow transactions.

The platform also allows administrators to configure important marketplace settings such as booking fees and commission percentages.

The Result

Fixora brings provider discovery, service bidding, verification, emergency requests, bookings, team management, payments, escrow, and reviews into one connected home-services marketplace.

It creates a structured experience where homeowners can find and compare verified professionals, while service providers get a dedicated platform to discover jobs, manage bookings, and grow their business.